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Category: Officer Resources
Membership Refund Policy
Ace Makerspace Membership Refund Policy All members control their membership accounts**, including cancellation. Cancellations are not prorated, and all billing is in 1-month increments. Membership** is tied to access to Ace Makerspace, not to use of any particular tool or space. Refunds based on lack of use are usually not provided. Requesting a Refund If …
How to activate a replacement fob
If a member asks for a replacement fob to be activated do the following. Check that the member’s profile info is valid: Membership Agreement Date Liability Waiver Date Emergency Contact Date A photo of their un-obscured face showing up in the AMT Directory Picture field Use this decimal to hexadecimal converter site to change the …
AMT269 Honeywell Safe
Make/Model: Honeywell M1114 Documentation: M1114 1118 E V0 R0 D3 Safe must be opened for 30 minutes, once a week to prevent mold/mildew/fungus.
How to process Honor Bar bills
Cash and IOU collection Who does this: The officer team and/or dedicated volunteers Cadence: Once a month, preferably on the first of the month Collect the cash and paper IOU from both honor bars. Neatly count the cash. Place the money in an envelope marked with the date, amount, and “Honor Bar.” Place the cash envelope …
How to sell things at Ace events
Ace Members can sell their made goods at Ace Events such as Oakland First Fridays. The way it works is: The Ace Member creates a Reseller Profile and gets a unique ID Then all goods to be sold need to be tagged with the price and that Ace reseller ID and provided by the event …
How to use the Asset Shortcode Plugin
We have a new plugin that adds information from AMT Grand Central to wiki articles, posts or pages. Summary use the following shortcodes between brackets to get a variety of information from AMT Grand Central about AMT Assets. amt-asset id=ASSET NUMBER (basic asset information including the latest status) amt-location-assets id=ASSET NUMBER (All the assets in …
How to do a Basic Member Storage purge
Storage is moderated daily for safety and proper storage, 2-3x weekly for tag dates, and 1x monthly Daily Moderation Check that all stored goods adhere to policy and are stored safely. Red tag anything that doesn’t work. Very unsafe conditions should be dealt with right away. Tag Date Checks Check the dates on Blue and …
Email boiler plate for Yellow Card Peer Review Notice
This email template is stored in the follow-up template: Yellow Card – Notice of Peer Review Hello {customer_name} , Your requested peer-review is [date] [time] [location] What you can expect at your upcoming peer review to determine membership eligibility. Your peer review panel is made up of [3 members] who were not involved and …
How to process issues
No community is perfect, not even AMT’s very awesome community. The following information has been created for the leadership team to guide them in the steps to be taken when things happen. How things are reported Incidents are recognized most commonly in two ways: A leader doing basic moderation and community care identifies problematic behavior …