How to activate a replacement fob

If a member asks for a new fob to be activated do the following.

  1. In the WP Dashboard look up the user.
  2. Overwrite their existing RFID Number with the new one, click save to update the user account.
  3. Send a new fob activation email
    1. Click the Customer Data tab
    2. From the right-hand Schedule Emails Menu choose “Replacement Fob”
    3. Click the Schedule Email button

For complete instructions on how to process membership orders and subscriptions please see this post.

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