The invite code for Slack expires every 30 days. To generate a new Slack invite link as a Slack Admin: Go to the dropdown menu at the top of Slack>Invite people to ACE>Edit link settings Deactivate the old link Generate new link Set the link to expire in 30 days and save Go back to …
Category: Operations
How to Add Ace Classes to Meetup
These are the instructions for posting reoccurring and new classes to Meetup. This task requires having access to a Meetup account and being logged in as an organizer for Ace Makerspace. Instructions Go to Instructor confirmation spreadsheet Create Meetup events only for classes with Schedule- Y, Ticket created- Y and Meetup- N. For reoccurring events that …
Sending Out Bill Reminders
Prework- Process All “paused” orders for membership dues showing on the Pending Payments tab in the Orders Dashboard. See Periodic Membership Housekeeping on the How to Process Membership Orders and Subscriptions page. This is for sending out a batch of reminders when sending individual reminders through the WP dash is too time consuming. Go to …
Finance Dashboard
Cash on Hand Revenue Memberships click the icon in the bottom-right corner to expand the chart to full-screen
How to Cancel Events (for Staff)
See also: How to Issue Class Refunds (for Staff) Capture Attendee List – So you can give refunds and send notices Send notice and offer either a refund or Ace Credit. If the notice is very short term, process the refund and send a Ace Gift certificate with soft human language. Be authentic if it was …
Creating Events and Ticket on the Ace Calendar
Event Tickets must be created on a page or event post. For Ace’s use, we only create tickets on the event posts. Follow the steps below to create tickets. If you don’t you may end up with a corrupt post and have to start all over again. Choose “Add Event” from any of the many …
Adding Events and Classes to the Ace Calendar
The workflows below outline the steps to take to add a class or event to the Ace Calendar. It covers the most common scenarios. It does not go into great detail on how to do things, just “what” needs to be done. This article is written from the perspective of Ace Staff. Event Checklist Compose …
How to Give Class Scholarships
These instructions are for Ace staff that have the permissions needed to complete the following steps. Once we have determined we can meet a scholarship request, this is how we send it to the requestor. We need to let them know they need to use the scholarship code right away as the class they selected …
New Class Announcement Strategy
What we do (per channel) When – Using t-shirt sizing Slack Announcement Keep it “Kitty-Cat Cute” w/images and Emojis Only on the relevant channel Social Media Cute, fun, emojis, nice pics, just ridiculous cuteness Not LinkedIn – LinkedIn is a different approach Feature in the next relevant Newsletter New Class Announcement email – single topic. …
Kitting Products and Practice Projects
Ace offers a variety of products and practice project kits for folks to buy onsite. Below is a list of the PDF labels and information about each kit. Laser Clock Project Packaging: 12 x 12 Craft Pizza Box Label: Printed on pink Paper, taped onto the box, folded over the top left edge Contents: Maple …