Ace Members can sell their made goods at Ace Events such as Oakland First Fridays. The way it works is: The Ace Member creates a Reseller Profile and gets a unique ID Then all goods to be sold need to be tagged with the price and that Ace reseller ID and provided by the event …
Category: Leadership
How to use the Asset Shortcode Plugin
We have a new plugin that adds information from AMT Grand Central to wiki articles, posts or pages. Summary use the following shortcodes between brackets to get a variety of information from AMT Grand Central about AMT Assets. amt-asset id=ASSET NUMBER (basic asset information including the latest status) amt-location-assets id=ASSET NUMBER (All the assets in …
How to Post Board Meeting Agenda/Notes
OOD – No longer relevant in this theme as of October 2019 Log in to the wiki, and select New > Knowledge Base – Article from the top menu. Important: In the Categories box on the right side of the page, check the box for Board Meeting Minutes. This is what ensures that these new …
How to do a Basic Member Storage purge
Storage is moderated daily for safety and proper storage, 2-3x weekly for tag dates, and 1x monthly Daily Moderation Check that all stored goods adhere to policy and are stored safely. Red tag anything that doesn’t work. Very unsafe conditions should be dealt with right away. Tag Date Checks Check the dates on Blue and …
Email boiler plate for Yellow Card Peer Review Notice
This email template is stored in the follow-up template: Yellow Card – Notice of Peer Review Hello {customer_name} , Your requested peer-review is [date] [time] [location] What you can expect at your upcoming peer review to determine membership eligibility. Your peer review panel is made up of [3 members] who were not involved and …
How to process issues
No community is perfect, not even AMT’s very awesome community. The following information has been created for the leadership team to guide them in the steps to be taken when things happen. How things are reported Incidents are recognized most commonly in two ways: A leader doing basic moderation and community care identifies problematic behavior …
Yellow Card peer review process
When a member has been issued a Yellow Card they are entitled to a peer review upon request. A peer review panel is made up of your peers*. None of the members on the peer review panel can have been involved in the incident or have a conflict of interest. The panel is provided all …
How to review camera footage
Who: Officers & Directors and folks on the Camera review team Where: Interwebs When: Daily + when issues arise Go to Lastpass and get the credentials to login at https://protect.ui.com/ (or request credentials from [email protected] if you don’t have lastpass access) Use the simple interface to find the footage you want to review. What you are checking …
How to file a complaint
If you have a complaint about: The behavior of another member toward you Behavior that made you uncomfortable in the space Member belongings that made the space unsafe Messes that a specific member left that made the space hard to use Fill out this form If you are uncomfortable filling out the form for …
How to request a RSVP class fee refund
Ace Makerspace Class/Event Refund Policy Effective: October 2019 It is Ace Makerspace’s policy to offer refunds only in extraordinary circumstances or if we cancel the class/event. Refunds are not offered to participants who cancel their RSVP or withdraw from a class; please only sign-up for a class if you can assure that you will be …