{| border="1" cellspacing="1" cellpadding="1" style="width:1241px;"
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| style="width: 303px;" | ”’What happened”’
| style="width: 274px;" | ”’What the conditions where”’
| style="width: 645px;" | ”’Steps taken/solution”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’Language switches to not english ”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’Saving a file = language switched”’
| style="width: 645px; text-align: left; vertical-align: top;" |
”’Restarted software = Nothing,”’

”’Reinstalled software = Fixed”’

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| style="text-align: left; vertical-align: top; width: 303px;" | ”’Memory error downloading to the laser”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’The laser had been turned off while I was in the software. Then turned back on again.”’
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Just kept downloading. 3x the charm”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’Lost connection with the laser”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’Basic test cutting”’
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Restarted on the keypad, restarted software”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’No data shown when opening .ai file.”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Make sure uncheck ‘use compression’ ‘PDF format’ on save options. Save CS6 or earlier.”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’One engrave object of group shows only outline even though ‘showed filled object for engraving’ is checked under settings.”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’Circles with engrave fill, one not showing fill even though same color/setting applied to other shapes display properly.”’
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Check for duplicate of object underneath, engrave fill preview will not show properly in laser soft when two engrave fills overlap. Although they seem to cut as expected when sent to laser.”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’Software does not like when you export from illustrator for 2010/2011/2012, ”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’Importing into LightObject”’
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Exported using different year: does well with 2004/2005/2006, ”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’Couldn’t move the z plane up enough to get laser focused .125” acrylic”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’Got to z – limit I guess?”’
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Monkeyed with power settings – no luck, using shim under material to raise it – working well”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’Software does not import SVG or DXF files.”’
| style="width: 274px; text-align: left; vertical-align: top;" | ”’SVG gave instacrash (see separate issue), DXF gave blank file, with “No data” on the open file preview window.  ”’
| style="width: 645px; text-align: left; vertical-align: top;" |
”’Ungroup everything before exporting dxf”’

”’Ted:  Opening the DXF has to be the first thing you do when you open the software.  Once the import fails on a file, restart the program.”’

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| style="text-align: left; vertical-align: top; width: 303px;" | ”’DXF from Fusion 360 had funky curves/fillets in Lasersoft”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Opened in Inkscape, then followed the Inkscape DXF instructions on the wiki.”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’door protect error press esc”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Press ESC on control panel; press stop; fob in”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’laser is mirroring the artwork”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Make sure the “Machine Zero” is set to “right up” in the workspace parameters menu in LaserSoft”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’“run box” did not work as expected— it fired the laser while running creating an etched rectangle”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’there is a setting under the menu of the controller on the laser called ‘bor mode’ that sounds like got changed. You can do pulses each corner, cut the box or move the gantry without firing”’
|-
| style="text-align: left; vertical-align: top; width: 303px;" | ”’laser software is not connecting to the laser USB”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Try powering off the laser (red switch) then while its off reboot pc, once pc is back on and the lasersoft open and running, turn laser back on and see if connects.”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’Z+/Z- button is not working. I can lower the bed, but not raise it”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Reset Z ”’
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| style="text-align: left; vertical-align: top; width: 303px;" | ”’"x-axis cross border" error message”’
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" | ”’Check Origin and stock placement; check to see if “relative position” is set to “Left Up” in the LaerSoft Workspace parameter menu”’
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| style="width: 274px; text-align: left; vertical-align: top;" |
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| style="text-align: left; vertical-align: top; width: 303px;" |
| style="width: 274px; text-align: left; vertical-align: top;" |
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| style="text-align: left; vertical-align: top; width: 303px;" |
| style="width: 274px; text-align: left; vertical-align: top;" |
| style="width: 645px; text-align: left; vertical-align: top;" |
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| style="text-align: left; vertical-align: top; width: 303px;" |
| style="width: 274px; text-align: left; vertical-align: top;" |
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