[Need to add the role description from Role_Descriptions approved by the board.]

Responsibilities

Member Onboarding

• Includes: automated functions and communications on the website and in house systems

Manage Membership Accounts (website)

• Key activation and replacement

Member Services

• Answers requests for general assistance
• Member Mediation; Dealing with problem members

Processes to be developed

• Dismemberment of members

*Below duties only for [[Becoming_a_Member#Provisional_Membership|provisional members]] only until bylaws are revised:
**Develops process for dismemberment for all membership types
**Sets criteria for dismemberment

Managing lockers/extra services

Drive vision and goals

• Based decisions on and communicate  the mission, vision and values
• Promote volunteerism
• Promote volunteerism as solutions to challenges

Setting Culture

• Based decisions on and communicate  the mission, vision and values
• Promote volunteerism
• Promote volunteerism as solutions to challenges

Ensure Compliance

• All the compliance related to membership, including materials and processes
• Responsible for doing basic critical thinking in this area including some research and consultation with other officers.

Billing Notification

• Responsible communicating with members about their bills at the direction of the Treasurer